Frequently Asked Questions
Availability:
Do you deliver to my area?
Find Out If We Deliver to Your Area with Our Convenient Shipping Checker!
How can I check if you deliver to my ZIP code?
Determine Delivery Availability by Checking Your ZIP Code on Our Website.
Ordering:
How far in advance can I place an order?
Plan Ahead! Place Orders with Us Well in Advance for Future Delivery Dates.
Can I change or cancel an order after it's been placed?
Changing or canceling an order is simple with our streamlined process.
Can I include notes for the shopper?
Make Your Order Unique by Adding Special Messages for Loved Ones.
Can I place an order for someone else?
Ordering Made Easy: Buy for Yourself or Someone Else at Our Store.
Delivery:
What are the delivery hours or windows?
Shop Online Anytime with Flexible Delivery Hours to Fit Your Lifestyle.
What happens if I'm not home for the delivery?
Ensure Smooth Deliveries Even When You're Away with Our Convenient Options.
Do I need to be present at the time of delivery?
Delivery Protocol: Understanding the Need for Presence Upon Arrival
Payment:
What payment methods are accepted?
Wide Range of Payment Options Available for Your Convenience.
Can I use my EBT card?
Shop Anytime, Anywhere with EBT Card Payment Options.
What are service and delivery fees?
Understanding Service and Delivery Fees: A Detailed Overview.
Items and quality:
What happens if an item is out of stock?
Stay Informed on Out-of-Stock Items. Sign up for Restock Alerts.
How do you ensure the freshness of produce?
Guarantee Freshness with Locally Sourced Produce.
Can I see the quality of an item before I buy it?
Discover the Quality of Every Item Before You Purchase.
Can I return an unsatisfactory or unwanted item?
Understanding Our Hassle-Free Return Policy for Unwanted or Unsatisfactory Items.
Tipping and drivers:
"How much should I tip the driver?
Tip appropriately every time with our tip guide for drivers.
How do I add or change a tip?
Expert Tips on Adding or Changing Tipping Options Easily.
Who is my delivery driver?
Find out who is delivering your order with our transparent tracking system.
