Frequently Asked Questions

Find answers to common questions about our Latin snacks, beverages, shipping, and orders. Learn more about FIESTA LATIN MARKET and how we bring authentic flavors to your home.

Availability:

Do you deliver to my area?

How can I check if you deliver to my ZIP code?

Ordering:

How far in advance can I place an order?

Can I change or cancel an order after it's been placed?

Can I include notes for the shopper?

Can I place an order for someone else?

Delivery:

What are the delivery hours or windows?

What happens if I'm not home for the delivery?

Do I need to be present at the time of delivery?

Payment:

What payment methods are accepted?

Can I use my EBT card?

What are service and delivery fees?

Items and quality:

What happens if an item is out of stock?

How do you ensure the freshness of produce?

Can I see the quality of an item before I buy it?

Can I return an unsatisfactory or unwanted item?

Tipping and drivers:

"How much should I tip the driver?

How do I add or change a tip?

Who is my delivery driver?